Review 5 (2nd part)

LANGUAJE CHECK

Consolidation:

Choose the correct form of the word or phrase.

In the past, Britons mainly drank tea; but in recent years, coffee has become increasingly popular. Chains of coffee shops, such as Starbucks, have opened in city centres across the country and now more than 80 per cent of Britons visit a coffee shop at least once a week. Spending on coffee has risen by 15 per cent since last year. A recent report shows that Starbucks is the chain that is growing most rapidly and has a market share of 25 per cent. Costa coffee is a close competitor with a 21 per cent market share. The number of coffee shops in city centres has now reached a maximum level, and the chains are trying to expand into small towns. This could be bads news for small cafés: if the chians continue to expand, many small outlets could go out of business.

We asked two consumers for their opinions on coffee shops. Matt Wingford, an accountant, says: "I like the coffee - it´s excellent. But my local coffee shop is often very noisy. I would go more often if it was quieter". Cathy Mansfield, a student, says: "It´s great. My friends and I go there regulary. But the coffee is quite expensive. I would drink more coffee if it was cheaper".

VOCABULARY CHECK

Choose the best option to complete the text.

The product development team at Playtime plc, a toy manufacturer, were highly innovative. They produced a remarkable number of good ideas for new toys, which meant that their company was able to extend its range of popular products. But things changed when the team´s manager left to join a competitor. The new manager was much less successful in motivating the team. Instead of encouraging staff and praising them for their ideas, he put pressure on them. He tried to make them work harder and longer. This didn´t increase their efficiency: it reduced it. In fact, as the team became more and more stressed, their creativity declined. Their product ideas were unpopular and failed to satisfy customer demand. Now the company is losing market share and needs to find a radical solution.

CAREER SKILLS

Managing tme:

Choose a phrase to complete the reminders about time.

1.- We don´t have...

A.- Much time.

2.- We must finish...

A.- By 5 o´clock.

3.- It´s time...

A.- To finish.

4.- We´re running...

A.- Out of time.

5.- Please keep it...

A.- Short.

Finding creative solutions:

Complete the dialogue with the following phrases.

Would it help if, That could be a solution, If we did that, What could we do, What if we, That wouldn´t help.

A) The sales staff are selling lots of products, but it takes us too long to deliver the orders to the customer. What could we do to make the system more efficient?

B) What if we took on more sales staff?

A) That wouldn´t help. We´ve got enough staff. It´s the order processing system that´s not working well.

C) Would it help if the sales reps carried laptops when they visited the customers? That way, they could enter orders inmediately.

B) Yes! If we did that, we could reduce the time it takes to transfer orders to the sales office.

A) That could be a solution!

Giving reasons:

Complete the reasons with the following phrases.

because. because of, so that, in order, means that.

1.- I need a large desk because I have a lot of books and papers.

2.- You should make lists of things to do so that you don´t forget anything.

3.- A lot of people have to work in a quiet environment in order to think clearly.

4.- I usually switch off my mobile phone when I´m working. This means that I don´t get any interruptions.

5.- I can´t work at home because of the televison.